A college is as best as it's students and the resources that it provides for them, aside from the high quality of teachers another terrific way to improve the college is through the implementation of new media to help assist the students through live chats. New Media can be incorporated into the different departments of the school such as Bursar, Advisement and Financial Aid offices. They can have an instant chat option where the students can connect with these offices and receive immediate assistance. I work, and I know a lot of students work too and have families to take care of and it is difficult sometimes to take time out of our busy schedule to come into these offices. Email no longer is the fastest and efficient way to communicate. I sent an email five days ago to the Bursar's Office and I called but I have yet to receive any response. With the implementation of live chats, students can get answers to simple or puzzling questions. ...