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Advice

A college is as best as it's students and the resources that it provides for them, aside from the high quality of teachers another terrific way to improve the college is through the implementation of new media to help assist the students through live chats. New Media can be incorporated into the different departments of the school such as Bursar, Advisement and Financial Aid offices. They can have an instant chat option where the students can connect with these offices and receive immediate assistance.  I work, and I know a lot of students work too and have families to take care of and it is difficult sometimes to take time out of our busy schedule to come into these offices.  Email no longer is the fastest and efficient way to communicate. I sent an email five days ago to the Bursar's Office and I called but I have yet to receive any response. With the implementation of live chats, students can get answers to simple or puzzling questions. As technology modernize we should be taking advantage of its many ways of making our lives easier. 

Comments

  1. Danica LeeApril 11, 2018 at 5:38 PM

    I think the instant chat room would be a great idea that way students and departments can answer and ask questions faster and more efficiently.

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    Replies
    1. UnknownApril 13, 2018 at 6:24 AM

      Instant chat rooms will definitely make our college lives a lot easier.

      Delete
  2. UnknownApril 15, 2018 at 2:50 PM

    I also agree that the Instant Chat is a great way for a College and the students to communicate. It allows instant help for students that need it. For example, if a student were to have technical difficulties and were unable to log onto something, instant chat will help the student in getting their assignment done.

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    1. UnknownApril 16, 2018 at 11:42 AM

      I agree the instant chat would be helpful. A while back for about two weeks I couldn’t log on to the school WIFI from my phone, but it worked on my computer.

      Delete
  3. UnknownMay 1, 2018 at 8:20 PM

    This is a great idea, especially with the large amount of people in Baruch, it can definitely alleviate some of the long lines and be beneficial on both ends! I hope this idea gets implemented :)

    ReplyDelete
    Replies
    1. UnknownMay 3, 2018 at 3:40 PM

      Baruch should be taking advantage of technology to make the lives of both faculty and students easier.

      Delete
  4. Sabrina MohanMay 14, 2018 at 4:44 PM

    I love the Instant Chat idea. This can help speed up the process at each of the offices and work most efficiently. I often try calling or emailing the offices when I have a simple question and don't feel like waiting on line but they never answer. Hopefully this system would work better if implemented.

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    Replies
    1. UnknownMay 15, 2018 at 12:12 PM

      Yes I agree sometimes our questions are not really difficult but rather simple. Instant Chat would be a great way to answer these questions at our convenience rather than holding or coming in school.

      Delete
  5. UnknownMay 14, 2018 at 5:57 PM

    I totally agree with you on having an instant chat option to these offices, (all Baruch offices if possible). I myself have emailed the Bursar and it took days for a response. Every time I seem to call a Baruch office, there is absolutely no-one to pick up the phone. In my own daily life, I love the use of live chat. For example, whenever I need to speak to a customer service representative for a company, I always check on their website if they have a live chat option because it's just more convenient than having to call them.

    ReplyDelete
    Replies
    1. UnknownMay 15, 2018 at 12:15 PM

      I have the same problem again last week I emailed registrar office and am still waiting it has been over five days. It was a simple question regarding summer session and am still to get a response. Hopefully in the near future Instant Chat would be a normality at Baruch.

      Delete

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